Services sector

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ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

Working in both the production and service sectors implementing quality management systems under the ISO 9000 international standard has been a very enriching experience for us.   

Within a program supported by the Inter-American Development Bank in South America, to promote business competitiveness, managed by an important National Chamber of Industries, we worked in the service sector, 

mainly focused on global international trade and supply chains, allowed us to gain in-depth knowledge of the needs and characteristics of strategic business sectors in a very broad geographic scope.  

 

Our own databases and the specialized resources to which we have access, as well as other open resources on the web, allow us to deliver results of the highest quality and relevance for companies that want to enter the Latin American market, focusing on innovation, technological development and, mainly, sustainability. 

We developed a combined sustainable management paths and models in order  to offer a robust and sustained market growth to our clients.

Productive sector

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Plastic waste has become in recent years the most abundant worldwide and also one of the most dangerous. Since the 1950s it has been in our lives forever and is present in practically everything we do.

After a thorough technical analysis of the secor, we came to the conclusion that, although recycling is an alternative that does not solve the problem that this material produces in the environment, at least it allowed us to implement a circular economy measure of great size, which not only allowed a significant growth of several companies but also significantly improved the environmental impact by integrating a production line with recycled material, and integrated an important milestone in the social challenge, since this line generated a large number of permanent jobs in the production plants and strengthened a value chain at the local and national level. 

Currently these companies are able to connect with global partners in order to growth together, working for real impact and with the vision of Sustainability Management

Sustainable Technology Validation Process

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We are witnessing a profound transformation brought about by exponential technological progress that has not only changed global production patterns, but also many aspects of our lives. This transformation began in the 20th century and has made progress in scientific and technological knowledge, science, technology and innovation an inescapable part of all global investment and development agendas.

In our work agenda we have witnessed such profound changes that, many times, they have left far behind the methods and instruments used in different sectors to measure different aspects of their products. 

What do you do if the technology used is so new that no certifying body is prepared to keep up with the advanced R&D laboratories in developed economies, which are launching (patented) products on the market that show radical innovations of great depth?

We responded to this challenge, not only focusing information&knowledge management, and working to automate key processes, but  designing validation methods (R&D) for global companies, with new technologies that, for example, allow us to produce without using water (thanks to fermentation bioengineering) skin care products that do not require any chemical preservatives.

Bioengineering teams and dermatological doctors in cross trials worked toghether with us, with a very high level of efficacy. What was the purpose of this validation?  To ensure the benefits of these products, protecting the health of consumers, but also to articulate these new technologies in the very new chain of sustainable technologies. 

And this is just one of many examples with photocatalytic products, simulators, etc. 

Last but not least, it is important to mention that we are working since 2007 on Enterprises Sustainable Management Capacity Building processes to support large scale programs and organizations to promote Sustainability Management, using the most updated technology, offering face to face trainings, blended learning and eLearning courses, etc.   Nowadays, we are working to integrate the power of Artificial Intelligence in our Phoenix and Invictus Platforms

BetterKnowledge4all Project

Barcelona - Spain